"A recent Amazon Web Services (AWS) outage that lasted 13 hours was reportedly caused by one of its own AI tools, according to reporting by Financial Times. This happened in December after engineers deployed the Kiro AI coding tool to make certain changes, say four people familiar with the matter. Kiro is an agentic tool, meaning it can take autonomous actions on behalf of users. In this case, the bot reportedly determined that it needed to "delete and recreate the environment.""
"Amazon says it was merely a "coincidence that AI tools were involved" and that "the same issue could occur with any developer tool or manual action." The company blamed the outage on "user error, not AI error." It said that by default the Kiro tool "requests authorization before taking any action" but that the staffer involved in the December incident had "broader permissions than expected - a user access control issue, not an AI autonomy issue.""
A 13-hour AWS outage in December was linked to the Kiro AI coding tool after engineers deployed it to make changes. Kiro is an agentic tool capable of taking autonomous actions; the bot reportedly decided to delete and recreate the environment, which caused the lengthy outage that primarily impacted China. Amazon characterized the incident as user error and said Kiro requests authorization by default, but a staffer held broader permissions than expected. Multiple employees noted AI tools have featured in recent disruptions. Amazon launched Kiro in July and set aggressive internal adoption goals while also selling subscriptions for access.
Read at Engadget
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