""We need to make sure it's tangible and tactical in what it does.""
""Our approach isn't about having an AI team that's off in an ivory tower building something that we think is a brilliant solution, but then, when it's time to talk to the business, it doesn't actually help solve what they're going after.""
""Organizations can get into this trap of what I call 'pilotpalooza,'""
Three years after the launch of ChatGPT, generative AI enthusiasm is meeting skepticism as executives see investments with limited visible returns. Experts warn of a potential AI investment bubble and growing CEO frustration with projects that fail to deliver business outcomes. Organizations must identify concrete business problems, choose fit-for-purpose solutions, run pilots that demonstrate value, and then scale proven initiatives to avoid 'pilotpalooza.' Successful AI requires iterative learning, strong cultural buy-in, alignment between AI teams and business units, and a focus on delivering measurable outcomes rather than adopting technology for its own sake.
Read at ZDNET
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