"Some 12% of employed adults say they use AI daily in their job, according to a Gallup Workforce survey conducted this fall of more than 22,000 U.S. workers. The survey found roughly one-quarter say they use AI at least frequently, which is defined as at least a few times a week, and nearly half say they use it at least a few times a year."
"The 70-year-old turns to an AI assistant on his personal phone roughly every hour on his shift so he can better answer questions about supplies that he is not "100% familiar with" at the store's electrical department in New Smyrna Beach, Florida. "I think my job would suffer if I couldn't because there would be a lot of shrugged shoulders and 'I don't know' and customers don't want to hear that," Walinski said."
A Gallup Workforce survey of more than 22,000 U.S. workers reports that 12% of employed adults use AI daily at work. Roughly one-quarter use AI frequently (a few times a week), and nearly half use it at least a few times a year. Usage rose from 21% reporting at least occasional use in 2023, reflecting the commercial boom after ChatGPT and the spread of generative AI tools that write emails and code, summarize documents, create images, and answer questions. Adoption is highest in technology (about 60% frequent users, 30% daily users) and high in finance. Anecdotal examples include a Home Depot associate consulting an AI assistant hourly and an investment banker using AI daily to synthesize documents. Indicators suggest growth may be starting to plateau after rapid increases.
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