AI in the workplace expanded responsibilities and intensified work
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AI in the workplace expanded responsibilities and intensified work
"In a new eight-month study of how generative AI changed work habits at a US-based tech company with about 200 employees, researchers at the University of California, Berkeley Haas School of Business found that employees' work intensified in three main ways. Employees multitasked more, took on a broader range of responsibilities, and worked longer hours, often without being asked to do so."
""Workers described this as 'just trying things' with the AI, but these experiments accumulated into a meaningful widening of job scope," wrote Ranganathan and Ye. "In fact, workers increasingly absorbed work that might previously have justified additional help or head count." The researchers wrote that many workers also send prompts to AI before leaving their desk for a meeting or for lunch break, so AI could continue to work without supervision."
At a US-based tech company of about 200 employees, generative AI changed daily work habits over an eight-month period. Employees began multitasking more, taking on a broader range of responsibilities, and working longer hours often without being asked. Workers started to usurp each other's roles, feed information to AI during meetings, and correct each other's coding projects. Many employees sent prompts to AI before leaving their desks so the tools could continue tasks without supervision. These behaviors reduced natural pauses in the day and produced more continuous involvement with work, effectively expanding job scope without added head count.
Read at Business Insider
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