"Sometimes I use ChatGPT and it seems stunningly obvious that AI is going to have a transformative effect on my life. I use it more every day. And other times I find myself yelling at ChatGPT in ALL CAPS, because it can't do basic, simple tasks - ones I could reasonably farm out to a 5th grader. Or even worse: It can't do basic tasks but won't tell me it can't do them, and tries to fudge a result instead."
"It turns out that the AI business has a great term for this dichotomy: "The jagged frontier," coined in a 2023 research paper. Here's another way of putting it, via Reuters: "It might be a Ferrari in math but a donkey at putting things in your calendar," said Anastasios Angelopoulos, the CEO and cofounder of LMArena, a popular benchmarking tool."
AI delivers strikingly powerful capabilities on some tasks while routinely failing at basic, mundane tasks, creating a persistent performance gap. The phenomenon is called the "jagged frontier," where systems excel in complex domains but stumble at simple operational chores. Many businesses report limited returns despite heavy investment, and benchmarking shows wide variability across use cases. Substantial capital has flowed into AI, yet predictable, reliable everyday performance remains uneven. The technology will continue to be adopted broadly, which makes identifying tasks that are reliably automatable versus those needing more development a critical practical priority.
Read at Business Insider
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