Microsoft's recent advancements in AI technology focus on creating agentic workflows that enhance site reliability engineering and operational efficiency. By employing natural language user interfaces, these tools enable users to automate tasks and manage complex workflows seamlessly. Key features like OpenAPI support and adaptive cards in Microsoft Teams simplify integrating AI agents in response to user intent. This shifts the paradigm from traditional chatbots to a model capable of handling exceptions and lower-level SRE functions, facilitating significant automation in tech operations while keeping humans in the decision-making loop where necessary.
Modern AI tools have been evolving towards agentic AI, enabling enhanced workflows where natural language interactions manage operations efficiently.
Integrating agents into workflows offers automation possibilities, facilitating actions by responding to events rather than relying on human-generated prompts.
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