"As the San Jose government begins to tap into the use of artificial intelligence to solve civic problems, the city is set to apply it to one of its most vexing issues: permitting."
"The AI platform the city intends to deploy was developed by Chicago-based CivCheck, which markets itself as being "built for plan reviewers, by plan reviewers." Once it scans an application, it will flag any missing or incomplete information and create an autogenerated response. During the testing phase, city employees will continue to perform manual application checks while evaluating the software."
""It's modest to begin with because we need to test and get it right, but I believe that the potential for using AI to improve the permitting process is very significant," San Jose Mayor Matt Mahan said in an interview with The Mercury News. "We need to bring permitting into the 21st century, because we're simply not moving at the speed of business for an increasingly competitive world. California is losing too much investment to other states, and the U.S. is losing too much ground to other countries at times.""
San Jose will pilot an AI platform to review accessory dwelling unit (ADU) permit applications in an effort to reduce the high rate of returns for missing information, which currently exceeds 90 percent. The CivCheck platform will scan applications, identify missing or incomplete details, and generate automated responses while city staff continue manual checks during the testing phase. If testing proves successful, the process could expand to single-family housing permits. City leadership frames AI as a means to modernize permitting, accelerate approvals, and help retain regional and national investment competitiveness. The city also helped form the GovAI Coalition and partnered with Nvidia on workforce initiatives.
Read at The Mercury News
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