CarGurus has launched AI Forward, a 20-person initiative designed to integrate artificial intelligence across its departments. The program aims to help employees understand the practical applications of AI by providing resources, guidance, and pilot programs. Sarah Rich, a senior data scientist and coordinator for AI Forward, emphasizes that the initiative bridges the gap between excitement and practical use, ensuring employees gain confidence and see immediate benefits from AI, fostering broader organizational adoption.
"If everyone has to figure out AI tools on their own, we risk losing interest," said Sarah Rich, a senior principal data scientist at CarGurus and a lead coordinator of AI Forward. "We're trying to offer cheat sheets and share what's working."
She added that once employees see how AI can make their day-to-day more efficient or offer new approaches, they tend to get on board. "We want to make sure that when we ask people to invest time in AI, they're going to quickly see a reward."
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