Companies Are Laying Off Workers Because of AI's Potential-Not Its Performance
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Companies Are Laying Off Workers Because of AI's Potential-Not Its Performance
"Will AI lead to layoffs? Are people already losing their jobs to AI? While overall employment in the U.S. is still relatively low, there is considerable speculation that the adoption of generative AI was a cause of recent layoffs and slowed hiring, particularly in the tech industry, for entry-level workers, and in customer service and programming jobs. More may be coming: Leading CEOs-including those from Ford, Amazon, Salesforce, and JP Morgan Chase-have proclaimed that many white-collar jobs at their companies will soon disappear."
"Thomas H. Davenport is the President's Distinguished Professor of Information Technology and faculty director of the Metropoulos Institute for Technology and Entrepreneurship at Babson College, a visiting scholar at the MIT Initiative on the Digital Economy, and a senior adviser to Deloitte's Chief Data and Analytics Officer Program. Laks Srinivasan is the co-founder and CEO of the Return on AI Institute, and was previously COO of Opera Solutions, one of the first big data and AI services firms."
Generative AI adoption is being associated with recent layoffs and slowed hiring even as overall U.S. employment remains relatively low. The perceived impacts are concentrated in the tech sector and affect entry-level workers, customer service roles, and programming jobs. Corporate leaders from several major firms have stated that many white-collar positions at their companies may disappear. Expectations of further displacement are shaping hiring decisions and raising concerns about near-term disruption for routine and junior white-collar work.
Read at Harvard Business Review
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