"Many infrastructure and operations leaders aren't able to dig out enough money from budgets to reallocate to AI projects, Gartner said in a survey released this week. The research firm surveyed 253 IT leaders globally, and the budget issue plagued half the participants. As a result, 54% said they are focusing on AI projects with attainable results and foreseeable cost savings, Gartner said."
"The projects are mostly in functions "where AI can quickly demonstrate measurable impact," said Melanie Freeze, research director at Gartner. "We're seeing the greatest AI momentum in IT service management and digital workplace functions, which are places where automation and generative AI can directly enhance productivity and reduce costs.""
A survey of 253 IT leaders found many infrastructure and operations leaders cannot free budget amounts needed to reallocate to AI projects. Half of respondents reported budget constraints that limit AI investment. As a consequence, 54% are concentrating on AI initiatives that deliver attainable results and foreseeable cost savings. The prioritized projects tend to target areas where AI can quickly demonstrate measurable impact, particularly IT service management and digital workplace functions. Automation and generative AI in those areas are positioned to enhance productivity and reduce operational costs, driving pragmatic, ROI-focused AI adoption.
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