Hitachi partnered with Anthropic to deploy Claude AI across its global workforce of about 290,000 employees as part of the Lumada 3.0 strategy. Lumada is Hitachi’s digital services platform, and Lumada 3.0 shifts toward “physical AI,” applying artificial intelligence to real-world systems in energy, transportation, manufacturing, and finance. The partnership provides a reasoning layer intended to be embedded across Hitachi operations and customer-facing solutions. Hitachi plans to integrate Claude into its HMAX solutions for critical infrastructure and to roll out Claude across business processes beyond engineering, including sales, planning, and corporate functions. Hitachi will also train 100,000 employees to build AI professional capabilities.
"Hitachi has announced a strategic partnership with Anthropic that will see the Japanese industrial conglomerate deploy Claude AI models across its entire workforce of approximately 290,000 employees, in what it describes as a move to strengthen its "Lumada 3.0" business model. The deal positions Hitachi as one of the largest enterprise adopters of Claude globally, and signals Anthropic's deepening push into heavy industry and critical infrastructure."
"Lumada, a portmanteau of "illuminate" and "data," has been Hitachi's flagship digital services platform for nearly a decade. The 3.0 iteration represents a strategic pivot toward what Hitachi calls "physical AI," the application of artificial intelligence to real-world systems in sectors such as energy, transportation, manufacturing, and finance. Where earlier versions of Lumada focused on IoT connectivity and data analytics, the latest model integrates frontier AI with Hitachi's operational technology, IT systems, and product lines."
"Hitachi plans to roll out Claude across all business processes for its roughly 290,000 employees worldwide, extending AI adoption well beyond its engineering teams to sales, planning, and corporate functions. The company is also committing to develop 100,000 of those employees into what it calls "AI profession"
Read at TNW | Anthropic
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