The UK government has trialed a new AI tool called Consult, which analyzes public feedback on non-surgical cosmetic procedures regulations. This tool offers a potential saving of 75,000 days of manual analysis yearly, equivalent to £20 million in staffing costs. Consult efficiently identified key themes from over 2,000 responses, which were then validated by government experts. Although initial concerns about interpretation differences were raised, results showed negligible impact on overall theme ranking, showcasing the tool's effectiveness in enhancing administrative efficiency.
Consult allowed for the first-time summarization of public consultation responses, producing nearly identical results to manual review, promising significant administrative savings.
Using AI in the analysis of public feedback has the potential to save officials an astonishing 75,000 days of manual work each year, translating to £20 million.
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