"IBM sees organizations that implement AI-powered speech-to-text systems regularly encountering challenges. Background noise, diverse accents, and natural conversation dynamics make automatic transcription complex. Deepgram's technology aims to overcome these obstacles by supporting dozens of Arabic and Indian variants, as well as regional accents."
"Watsonx Orchestrate offers companies ready-to-use AI agents that can be implemented in minutes rather than months. The platform supports multi-agent orchestration and includes a catalog of pre-built agents and tools. The integration with Deepgram now adds speech functionality."
"By embedding Deepgram in watsonx Orchestrate Agent Builder, IBM customers can build voice agents and voice-driven workflows on a real-time foundation. The solution offers new opportunities, particularly in sectors such as healthcare and financial services, where accuracy and compliance are crucial."
IBM has partnered with Deepgram to integrate speech AI capabilities into watsonx Orchestrate, enabling organizations to build digital agents that respond to natural speech. The integration addresses real-world audio challenges including background noise, diverse accents, and natural conversation dynamics by supporting dozens of language variants and regional accents. Watsonx Orchestrate provides ready-to-use AI agents deployable in minutes, with multi-agent orchestration and pre-built tools. The combined technologies create opportunities for automated customer service, call analysis, and voice-driven data entry, particularly benefiting healthcare and financial services sectors where accuracy and compliance are critical. Users gain access to advanced speech recognition, real-time captioning, and customization options.
#speech-ai-integration #conversational-ai #enterprise-automation #voice-recognition-technology #healthcare-and-financial-services
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