"In a recent conversation with Axel Springer CEO Mathias Döpfner, Nadella said he agrees that emotional intelligence, or EQ, is becoming increasingly important at work as AI handles more technical tasks. Axel Springer is Business Insider's parent company. "IQ has a place, but it's not the only thing that's needed in the world," Nadella said on an episode of Döpfner's "MD Meets" podcast that aired November 29."
"Döpfner also asked whether the importance of empathy is part of why Microsoft is calling more people back to the office, starting early next year. Nadella said that, in the age of AI, it's even more important to recognize the role of human collaboration, and that the workplace is "the best collaboration tool." He added, however, that he doesn't want to be "dogmatic" about RTO mandates."
Emotional intelligence (EQ) is becoming increasingly important at work as AI handles more technical tasks. IQ retains value but is insufficient without EQ, especially for leaders. Social intelligence and empathy are essential business skills that support effective teamwork and decision-making. Recognizing the role of human collaboration, some companies plan increased in-office presence to strengthen interaction while avoiding dogmatic return-to-office mandates. Leadership restructurings and appointments to advise on AI economics reflect strategic moves to better compete in the AI race. Investment in superintelligence teams signals pursuit of artificial general intelligence capable of outperforming humans across tasks.
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