Microsoft's investment in OpenAI faces challenges as its Copilot AI assistant fails to outperform ChatGPT, which is preferred by employees at several companies. Notably, Amgen's staff favor ChatGPT for research and summarizing tasks over Copilot, leading to difficulties for Microsoft's sales team. The delay in Copilot's launch and slower updates compared to ChatGPT contribute to its lackluster reception. The partnership's future seems uncertain as both companies navigate their competitive and collaborative dynamics in the AI landscape.
According to some employees, Copilot is often viewed as a worse version of ChatGPT, leading to difficulty in convincing clients to adopt Microsoft’s AI assistant.
OpenAI's engaging interface has made its product notably more enjoyable to use, which is a significant factor in its increasing popularity compared to Copilot.
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