OpenAI reveals how people are really using ChatGPT and who they are
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OpenAI reveals how people are really using ChatGPT and who they are
"OpenAI this week released what it says is the largest study yet of how people are using ChatGPT, revealing fresh insights on who is using the technology and what they are using it for. The big surprise was finding out that most ChatGPT chats aren't about work. In June 2025, 73 percent of ChatGPT messages were non-work related, up from 53 percent a year earlier, the 62-page report said."
"Research and advice, not tasks, dominate conversations. Around half of messages involve asking for advice or information and around a third ask ChatGPT to complete a task. Most people use ChatGPTfor writing, practical guidance, or seeking information. Writing rules the day at work, making up 40 percent of chats, but has sunk to third place for non-work chats. The gender gap has also narrowed. While men previously dominated, a slight majority of users now appear to be women."
In June 2025, 73 percent of ChatGPT messages were non-work related, up from 53 percent a year earlier. Younger people account for 46 percent of messages and remain the core user group. Around half of messages ask for advice or information, while roughly a third request task completion. Most users employ ChatGPT for writing, practical guidance, or seeking information; writing constitutes 40 percent of work chats but ranks third for non-work chats. The share of users with typically feminine first names rose to 52 percent from 37 percent in January 2024. Users with feminine names favor writing and practical guidance, while masculine names favor information, technical help, and multimedia.
Read at The Verge
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