Sam Altman acknowledged that the rollout of ChatGPT-5 was a failure, primarily due to user backlash regarding its cold persona compared to GPT-4o. The change prompted complaints on social media, where users felt the new model lacked warmth and reassurance. This backlash was significant enough that users expressed their feelings of loss and instability. In response, OpenAI reverted to the older GPT-4o model. Altman also mentioned potential far-reaching plans for the future, including brain-computer interfaces and AI-oriented projects.
The rollout of ChatGPT-5 triggered an unusual outcry, not over bugs or broken features, but due to its persona. Users lamented how the new model felt colder, harsher, stripped of the "warmth" they'd come to expect from GPT-4o.
I think we totally screwed up some things on the rollout. The personality problem affected the user experience so significantly that it sparked a revolt on Reddit and X.
The rollout was so jarring it forced him to bring back the old model. Losing the warmth felt by users was enough to cause concern among regular ChatGPT users.
Altman is eyeing brain-computer interfaces, a possible Chrome acquisition, and AI-driven social media, while conceding we may be in an AI bubble.
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