"Former Palantir CIO Jim Siders has departed the company to join Shield Technology Partners as CEO, in a bid he says is meant to bring AI to bear in the sprawling managed services landscape."
"Shield was announced in June as an AI-enabled platform uniting four established IT services providers, backed with over $100 million in initial funding from Thrive Holdings and ZBS Partners."
"AI is rewriting the economics of service delivery at the exact time IT service providers are rethinking how they operate, Siders said in a statement that accompanied the announcement."
"Vendors as well as this new services company want to start operationalizing the Palantir playbook, which is heavy on data and ontology-driven and really focuses on building, what - these are Palantir's words not mine - an 'ontological flywheel,' Betz said."
Jim Siders departed Palantir to join Shield Technology Partners as CEO to bring AI to the managed services market. Shield unites four established IT services providers under an AI-enabled platform that offers centralized support, shared tools, and capital while individual owners retain control of their businesses. Shield launched with over $100 million in initial funding from Thrive Holdings and ZBS Partners and targets the global IT services market valued at more than $700 billion. The company's structure resembles Master MSPs focused on help desk management. Siders' Palantir experience includes IT support, operations, corporate network, physical security, and global IT spend.
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