"A Gallup poll in November showed that just 18% of US workers use AI tools on a weekly basis, and just 8% use AI daily, highlighting its still limited use in the workplace. A separate PwC survey of 50,000 workers globally found similar results: 14% of respondents use generative AI (genAI) daily, while 6% interact with AI agents each day."
"When it comes to AI in collaboration software applications, Irwin Lazar, principal analyst at Metrigy, sees signs that businesses intend to move more aggressively from experimentation to broader adoption this year. Lazar said companies increasingly fear falling behind if they fail to adopt the technology, particularly given its potential to streamline collaboration and save time. "I expect you'll see a large movement into real-world adoption, whereas last year it was more about pilots and trying to figure out how do we deploy successfully?""
""Adoption is picking up," said Ethan Ray, senior analyst at 451 Research, part of S&P Global Market Intelligence. The research firm found that more than half of enterprises already have agents in production or testing, and organizational integration of genAI use is expected to jump from 27% to 40% within the next 12 months. That, he said, assumes businesses can overcome nagging deployment challenges."
AI use in the workplace remains limited, with only 18% of US workers using AI tools weekly and 8% daily, and global surveys showing 14% use genAI daily and 6% interact with AI agents. Companies increasingly fear falling behind if they fail to adopt the technology, especially given AI's potential to streamline collaboration and save time. Many enterprises already have agents in production or testing, and organizational integration of genAI is expected to rise from 27% to 40% within a year. Broader adoption depends on resolving security, governance, observability, and trust issues and overcoming persistent deployment challenges.
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