
"Only days after the museum opened on November 4, images surfaced on social media showing thousands of frustrated visitors spilling onto the nearby Giza plateau after being denied entry. In a televised statement on Friday, museum chief executive Ahmed Ghoneim said that more than 27,000 tickets had been sold-far beyond the daily limit of 20,000-and pledged to reassess the policies that caused the momentary chaos in Cairo."
"Currently, tickets can be booked on online platforms and physical kiosks around the Egyptian capital, the same system that caused the over-issuance on Friday. Ghoneim said the museum would be switching to an online-only booking system starting next month. He added that management has struggled to accurately estimate visitor numbers given the consistently high volume of people moving in and out of the museum at any time."
Grand Egyptian Museum opened after two decades but faced severe crowd-control problems following overbooking. Thousands of visitors were denied entry and spilled onto the Giza plateau. Museum chief executive Ahmed Ghoneim said more than 27,000 tickets were sold, exceeding the daily limit of 20,000, and pledged to reassess policies. Tickets booked via online platforms and physical kiosks caused the over-issuance, and the museum will switch to online-only booking next month. Management struggles to estimate visitor numbers due to constant flow. Claims of an 80-20 foreigner-local split were called a "rumor," and plans aim for seasonal allocations capped at 60-40.
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