State to State Automotive in Brooklyn has faced multiple allegations and fines for operating without proper licenses and holding customers' cars hostage. Customers reported extended periods of time without vehicle return, prompting investigations by CBS News New York. The DMV suspended the shop’s license due to inadequate paperwork, yet it was found operating again shortly afterward. Investigators observed workers at the shop performing repairs, demonstrating a blatant disregard for legal requirements. The situation raises concerns about regulatory enforcement and the safety of consumer transactions in the auto repair sector.
Witnesses reported that State to State Automotive had their vehicles held for months, causing distress for customers who felt their only option was media intervention.
The New York DMV identified a lack of proper paperwork for multiple cars and subsequently suspended the shop's license, indicating ongoing legal issues.
Despite having their license suspended due to failures in providing work orders, State to State Automotive was found operating again, highlighting regulatory enforcement challenges.
In July, investigators caught a worker at the shop engaging in repairs without a valid license, illustrating the shop's disregard for legal compliance.
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