"Consumer Direct Lending is a key strategic advantage for loanDepot one of the few tech-powered, at-scale models of its kind with both best-in-class lead generation capabilities and top-tier customer recapture rates from our large servicing portfolio, Hsieh said in a statement."
"The opportunity ahead for loanDepot's Consumer Direct Lending business is tremendous. The infrastructure, brand and data assets are primed for the coming wave of innovation, Calle said in a statement."
Calle rejoins loanDepot as Hsieh reclaims the title of CEO. Calle will integrate technology, customer contact, marketing and sales teams while overseeing tools and systems that drive the consumer direct lending business. Calle will lead adoption of artificial intelligence and other technologies to advance consumer direct capabilities. Consumer Direct Lending provides tech-powered, at-scale lead generation and strong customer recapture from the servicing portfolio, positioning it as a strategic advantage. loanDepot previously grew rapidly but has contracted to the 21st-largest U.S. mortgage lender with $10.9 billion in first-half volume. Several senior retail and servicing executives were also named and report to the president of retail lending.
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