"In her Big Think+ lesson "Systematic Strategies for Making Hard Calls," Suzy Welch reminds us that decisiveness is not about being impulsive. It's about using structure to make confident choices in complex contexts. That insight guided us as we developed the new BT+ Leadership Framework, a structured model built around five pillars of effective leadership: Character & Integrity, Customer & Results Orientation,"
"These pillars now serve as the backbone for how we organize content and design scalable leadership programs for our clients. We also began to experiment with shorter courses anchored in real "moments of need." These microlearning experiences are based on our research into the subtle, recurring situations that shape leaders in their day-to-day work-from giving feedback to navigating ambiguity. Clarity turned out to be contagious."
The Managing Director of Research and Innovation at Big Think+ focuses on aligning content and platform to serve client organizations implementing leadership development. The year's work centered on clarity, collaboration, and storytelling to scale leadership internally and for partners. Clarity was reframed as a form of leadership, emphasizing definition, prioritization, and moving forward amid incomplete information. A new BT+ Leadership Framework organizes leadership into five pillars: Character & Integrity; Customer & Results Orientation; Growth & Change; People & Culture; Vision & Strategy. Short microlearning courses target real moments of need and inform scalable program design.
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