The Value of Leadership Training

"Leaders in organizations of every shape and size can probably list several ways their businesses could improve: Employees do their jobs the wrong way. There is too much firefighting and not enough work getting done. Low performers are hiding in plain sight. High performers are thinking about leaving. Resources are wasted. There will never be a solution that fixes every problem at once. But of course, it makes sense to know where the organization should invest its time and money to have the greatest impact."

"The foundation of highly-engaged management is structured communication. Basically, that means that managers are meeting regularly with their direct reports, one-on-one, to talk about their work every step of the way. These managers are the ones who make sure that people get each and every project started off on the right foot by discussing the steps that the person will take, what each step will look like, and how that person will arrive at their final goal."

Managers exert primary influence on daily performance across an organization. Many managers lack sufficient training in basic management skills. Targeted coaching produces strong, highly engaged managers who reduce firefighting, clarify expectations, and prevent small issues from becoming large problems. Structured one-on-one communication ensures projects start correctly, defines steps and outcomes, and enables early course-correction. Engaged managers identify low performers, retain high performers, and reduce wasted resources. Investing in manager development addresses many operational problems and can improve organizational efficiency and the bottom line. The costs of undermanagement can be huge, making manager coaching a high-impact investment for return on investment and long-term organizational health.

Read at Psychology Today