"It's a challenging and at the same time rewarding role because my group and I empower the rest of Booking to make use of the data that we have and then turn it into either insight or actual machine learning and AI capability that powers experience for our users and improves our internal efficiencies."
"We have many users globally. Providing the capability to enable our employees and engineers to develop AI and insights is not easy, but it's rewarding to see these capabilities rolled out. We have either a direct or indirect impact on some of the use cases that the business is most interested in."
"When they talked to me, I learned about the things the company had already achieved and the potential that data and machine learning could continue to play. I thought that focus would be challenging and rewarding. And that's why my family moved from the US to the other side of the world."
Huy Dao, director of data and machine learning platform at Booking.com, leads a central group providing data and machine-learning capabilities across the company. He joined Booking in August 2023 after holding data leadership roles at Zwift, Zillow, and spending 17 years at Microsoft in principal engineering and data science positions. Dao's responsibility involves enabling employees and engineers to develop AI and insights while managing global user data. He relocated from the US to Amsterdam with his family, attracted by the opportunity to leverage data and machine learning's potential at Booking. His role focuses on equipping the data team with appropriate tools and ensuring capabilities directly or indirectly impact the business's most critical use cases.
Read at ComputerWeekly.com
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