Grocery code of conduct kicks in on Jan. 1 | CBC News
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Grocery code of conduct kicks in on Jan. 1 | CBC News
"The voluntary grocery code of conduct for grocers, suppliers, wholesalers and primary producers in Canada is set to fully roll out on Thursday. The grocery code is intended to promote fair dealings between grocers and their suppliers, including in the application of penalties and fees. It was set up in an effort to bring more transparency, fairness and predictability to the industry as a whole."
"The code, governed by the Office of the Grocery Sector Code of Conduct, includes trade rule provisions, a governance model and an adjudication and dispute resolution process. Canada's five largest grocers Empire, Loblaw, Metro, Walmart Canada and Costco Canada have now formally registered. Starting Jan. 1, the code which was being rolled out in stages will be fully operational, including the dispute resolution mechanism governing how complaints are addressed by the office and consequences for violations of the code."
The voluntary Grocery Code of Conduct will be fully operational starting Jan. 1, covering grocers, suppliers, wholesalers and primary producers across Canada. The code aims to promote fair dealings, greater transparency, predictability and fairness in areas such as penalties and fees. The Office of the Grocery Sector Code of Conduct will govern trade rule provisions, a governance model and an adjudication and dispute resolution process. Canada’s five largest grocers — Empire, Loblaw, Metro, Walmart Canada and Costco Canada — have formally registered. Members can submit formal complaints, the office will collect annual dues and publish reports on trends and systemic challenges. Experts have expressed mixed views on consumer impact, and the code originated from disputes over contentious retailer fees during high food inflation after 2020.
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