Air Canada faced significant operational disruption as striking flight attendants refused to comply with a federal back-to-work order, resulting in immediate flight cancellations. Passengers, like Lila Rousseaux, struggled to secure alternate travel arrangements, encountering inflexible airline policies. Despite Air Canada’s announcement to resume flights by Sunday evening, the challenges persisted. In response to the strike, the Canadian government invoked Section 107 of the Canada Labour Code to mediate the dispute and restore normal operations, demonstrating the urgency of the situation and its impact on travelers.
Lila Rousseaux experienced significant difficulties in rebooking her flight home from Zurich to Toronto due to Air Canada's striking flight attendants. She highlighted the inflexibility from airline agents who dismissed her suggestions for alternative travel arrangements.
Ottawa intervened in the Air Canada labor dispute by invoking Section 107 of the Canada Labour Code, seeking to send both parties to binding arbitration following the immediate strike and lockout.
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