Nicholas Chandler rented a car from Avis but was rear-ended by another driver who was at fault. Upon returning the car, Avis charged Nicholas for 29 days' loss of use, though his insurance does not cover it due to billing errors. Avis failed to itemize the charges properly and, despite acknowledging the other driverâs responsibility, Nicholas remained liable for the charges. The situation reflects broader complexities in rental agreements and the contentious nature of loss of use fees.
When you rent a car, you accept responsibility for the vehicle no matter who is responsible for the accident, and since your name was on the contract, Avis sent you a bill.
For some reason, Sedgwick only charged the other driver $1,222, presumably for repairs, leaving you responsible for the difference.
Loss of use is highly controversial. The car rental company is charging you the maximum daily rate for what it would have earned if it had been able to rent the car while it was in the shop.
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