"The patrolman managed to get it started, then decided to give it a test drive. My family was onboard as it was pouring. When he put the car into reverse, it shot forward and failed to stop when he applied the brake. It rammed into the AA van and its wheels began spinning and smoking as it tried to accelerate."
"The AA arranged a transporter to take it to a dealership and paid for the repairs, which cost 2,500. The patrol van was also damaged. The dealer has investigated the fault, for which we are to be charged 500, but has found nothing. MG has closed the case, and insists we request a further investigation at our own expense. Six weeks on, the car is still with the dealership."
An MG5 electric car suffered a power-system malfunction after using a motorway service charger and became unresponsive to controls, including the off button. An AA patrolman restarted the car and during a test drive it surged forward when placed in reverse, failed to stop under braking, and rammed into the AA van; occupants escaped and the patrolman turned it off externally. The AA transported the car to a dealership and paid £2,500 for repairs; the patrol van was damaged. The dealer’s investigation found nothing and expects a £500 charge. MG closed the case and requested any further investigation be funded by the owner; the car remains at the dealership six weeks later, and the owner is unwilling and unable to pay for more investigations while under warranty.
Read at www.theguardian.com
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