Chess.com has over 100 million members and faces significant challenges from cheating, closing more than 100,000 accounts monthly. The Fair Play team analyzes data to better detect and remove cheaters, with nearly 40 percent of closed accounts being less than two weeks old. They improve detection methods by implementing frequent screenings for new players, generating reports based on over 100 gameplay factors. Algorithms are utilized to identify abnormal patterns of play to assist the small team in monitoring the 20 million games played daily.
Chess.com’s Fair Play team reported that over 100,000 accounts are closed each month due to cheating, demonstrating the challenges of maintaining fairness on the platform.
To enhance detection, Chess.com screens players early in their accounts, generating reports that include over 100 gameplay factors, helping to identify potential cheaters swiftly.
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