During the Nintendo Switch 2 launch, a customer in Staten Island discovered their new console was damaged when a staple was mistakenly attached to the box. GameStop later announced a charity auction featuring the stapler, the damaged console, and the box, complete with a certificate of authenticity signed by the CEO. The incident garnered attention due to the confusion surrounding why the receipt was stapled to the box at all. Despite the unfortunate mishap, GameStop aimed to turn the situation into a positive outcome for charity.
On June 6, a person in Staten Island, New York, claimed to have waited in line to pick up their pre-ordered Switch 2 at their local GameStop, but was horrified to discover a staple had pierced the $500 console's thin box and damaged the device's screen.
On July 9, GameStop announced that it was auctioning off the actual stapler that damaged the screen, the staple itself that was embedded in the console, the Switch 2 that was damaged, and even the box that it came in as part of a charity auction.
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