"Prime members who used "no more than 3 Prime benefits" in their first year of enrollment and signed up through what the settlement calls a "challenged enrollment flow" will receive an automatic payment from Amazon. Those "flows" include multiple points at which Amazon prompted customers to sign up for Prime, such as the Prime Video enrollment page, the single page checkout, the shipping selection page, or the Universal Prime page on Amazon's website."
"Amazon is paying out $1.5 billion to customers as part of a settlement over its Prime subscription. Last month, Amazon and the Federal Trade Commission agreed to the settlement, worth $2.5 billion in total. The FTC alleged in 2023 complaint that Amazon "knowingly duped" people into enrolling in automatically renewing Prime subcriptions and "complicated the cancellation process." Amazon said at the time of the settlement that the company and its executives "have always followed the law.""
"If you signed up for Prime between June 23, 2019 and June 23, 2025, you might be able to get up to $51, according to the terms of the settlement. Customers who tried unsuccessfully to cancel their Prime subscription during that time or accepted an offer to keep their subscription when they tried to cancel it are also eligible for a payment. How exactly you get your money, though, will depend on how you used Prime."
Amazon agreed to a settlement with the Federal Trade Commission that allocates $1.5 billion to customers as part of a $2.5 billion total resolution. The FTC alleged that Amazon knowingly enrolled people in automatically renewing Prime subscriptions and complicated cancellation. Eligible customers include those who signed up between June 23, 2019 and June 23, 2025, especially people who tried to cancel unsuccessfully or accepted offers to keep their subscription. Automatic payments will go to members who used no more than three Prime benefits in their first year and enrolled through identified "challenged enrollment flows." Refunds are scheduled to be automatic by December 25, 2025.
Read at Business Insider
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