Marks and Spencer pauses online orders and contactless payments in stores as ongoing cyber security incident persists

Marks and Spencer is currently facing a cyber-security incident affecting its online operations, resulting in the suspension of online orders and contactless payments in stores across the UK and Ireland. Customers are only able to pay using cash or physical credit cards. The company has not disclosed specifics about the incident but is taking extensive measures to protect its operations, as indicated by its collaboration with cyber experts. It reassures customers that while online shopping is paused, its physical stores remain open for business.

“As part of our proactive management of a cyber incident, we have made the decision to pause taking orders via our M&S.com websites and apps.”

“We informed customers on Tuesday that there was no need for them to take any action. That remains the case, and if the situation changes we will let them know.”

Read at Irish Independent