Staff at Swissport earn cash bonuses for identifying oversized bags on easyJet flights, receiving £1.20 for each detected non-compliant item. These incentives apply at several UK and Channel Islands airports. Ground handlers at DHL Supply Chain also earn extra for similar identification tasks at various airports. This practice has raised concerns among some staff, who feel pressured to confront passengers over baggage fees, potentially risking conflict. EasyJet's baggage policy allows free small bags under seats but charges for larger bags, escalating fees for oversize items confiscated at the gate.
Swissport staff are incentivized to identify oversized easyJet bags, earning £1.20 for each non-compliant item detected. This is part of the easyJet gate bag revenue incentive scheme.
Ground handlers at DHL Supply Chain also receive bonuses for identifying oversized bags at airports such as Gatwick and Manchester, highlighting a broader trend of incentivizing bag checks.
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