"The deal will see the artificial intelligence firm's chatbot gain the ability to make purchases through Walmart and Sam's Club on a customer's and member's behalf. This AI shopping experience will be done through natural language interaction with ChatGPT. In other words, you tell ChatGPT what you want to buy from Walmart or Sam's Club, and ChatGPT will add the item to your cart, and your preferred payment method will be charged-all without leaving the ChatGPT interface."
"This type of shopping, which is referred to as "agentic commerce" due to it being powered by a generative AI chatbot, utilizes OpenAI's Instant Checkout and Agentic Commerce Protocol, which the company launched last month. "This marks the next step in agentic commerce, where ChatGPT doesn't just help you find what to buy, it also helps you buy it," OpenAI said when introducing Instant Checkout in September."
Walmart partnered with OpenAI to allow ChatGPT to buy products from Walmart and Sam's Club on customers' behalf. The chatbot can add items to a cart and charge the user's preferred payment method without leaving the ChatGPT interface. The feature uses natural-language interaction and leverages OpenAI's Instant Checkout and Agentic Commerce Protocol launched last month. Agentic commerce enables the chatbot to perform transactions, not just provide product recommendations. Walmart did not provide a launch date and said the interaction will be available "soon." The move reflects large retailers betting on AI-assisted shopping.
Read at Fast Company
Unable to calculate read time
Collection
[
|
...
]