Aine Wellard, a disability advocate, suffered two significant injuries from Dublin Bus drivers failing to position the bus properly at stops. The first incident caused her substantial back pain, which persists. Despite her visual impairment and lower back problems, drivers refused her request to pull closer to the curb, leading her to fall. Following a second incident where she was again unable to safely exit the bus, Wellard lodged complaints but faced unresponsiveness from the bus service, highlighting broader issues of accessibility for disabled individuals using public transport.
"I actually asked him if he knew how to bring the bus closer to the curb. He said he did but refused to do so. He told me that I should just put my foot out a bit further to reach the kerb."
"Still recovering from the injury sustained when travelling on the bus on April 15, I asked the driver to pull into the kerb."
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