"Coimisiún na Meán's review of whether the two platforms have breached the Digital Services Act arises from concerns that mechanisms they provide to allow people report illegal content are not easy to access and not user-friendly. They may also have deceptive interface designs, the regulator said. This arises from a review launched in September 2024 into whether a number of online providers - also including YouTube, X, Meta and Pinterest - were in compliance with Article 16 of the Digital Services Act (DSA)."
"'Concerns arose in relation to potential 'dark patterns', or deceptive interface designs, of the illegal content reporting mechanisms, specifically that they were liable to confuse or deceive people into believing they were reporting illegal content, as opposed to content in violation of the provider's terms and conditions,' the commission said. 'If correct, this might mean that the illegal content reporting mechanisms are not effective in preventing the dissemination of illegal content and the rights of people under the DSA might be undermined.'"
Coimisiún na Meán opened a review in September 2024 to assess compliance with Article 16 of the Digital Services Act across several online providers. The review focuses on whether illegal-content reporting mechanisms are easy to access, user-friendly and free from deceptive interface designs or 'dark patterns' that could mislead reporters. A number of platforms have updated reporting tools while supervision engagement continues with others. Deceptive reporting interfaces can prevent effective removal of illegal content and may undermine the rights established under the DSA. The DSA requires accessible reporting and forbids interfaces that deceive or materially impair informed decisions.
Read at Irish Independent
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