Crumbl Cookies often experiences food waste, resulting in leftover cookies at the end of the day. A viral Instagram video claimed that customers could get free cookies just before closing, but many locations deny this practice. In response to increased demand, the chain has stopped giving away leftover cookies. Employees have the discretion to either keep, donate, or throw out cookies, often donating to food banks. The practice varies by location, and employees may face repercussions for removing cookies from the premises.
A viral Instagram video claimed that Crumbl Cookies gives away free cookies just before closing, but many locations deny this practice and have stopped doing so.
Crumbl restaurants often face food waste, leading to leftover cookies at closing. Policies about what happens to these cookies vary from location to location.
Employees may take leftover cookies home or donate them, but there is no official policy governing how each location handles leftover cookies.
While some customers might benefit from free cookies, many Crumbl locations confirm they do not give away leftovers anymore due to increased demand.
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