The National Weather Service (NWS) will reinstate its translation services for non-English speakers starting Monday, reversing an earlier decision that was met with controversy. This pause had occurred after the agency's contract with an AI company ended, which had taken over from human translators to provide essential weather warnings. The decision to use AI was criticized as it lacked the necessary human touch and cultural understanding when conveying critical information. With translation services available in languages like Spanish, Chinese, and Vietnamese, the NWS aims to ensure that all communities receive timely alerts about dangerous weather events such as tornadoes and hurricanes.
The National Weather Service has decided to resume its translation services for non-English speakers, reversing a prior decision that eliminated essential support for these communities.
Following criticism over the termination of translation services, the National Weather Service acknowledged the need for accessible communication during severe weather events to protect lives.
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