"The settlement agreement allows some customers to own the PCs they rented if they meet certain requirements, including having signed up for Flex on or before 2024 and never received an upgraded PC."
"The proposed settlement consists of a $923,117.92 debt forgiveness pool for members who are 90 days past due on payments, plus a $1,450,000 settlement cash fund."
"NZXT agreed to change its business practices by prohibiting social media influencer advertisement campaigns from making statements that customers have an ownership interest in NZXT Flex PCs."
"NZXT will update Flex's website to prominently inform customers that they can use software to transfer their data from one rental PC to another."
NZXT and Fragile settled a complaint involving 19,322 customers over PC rental agreements. Customers may own rented PCs if they meet specific criteria. The settlement includes a debt forgiveness pool and a cash fund. NZXT will change its advertising practices and ensure accurate specifications for rental PCs. Customers will be informed about the non-rent-to-own nature of the Flex program and can transfer data between rental PCs.
Read at Ars Technica
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