"Capcom's AI agents are already operating for over 30,000 hours per month and were built to inspect and pressure-test around half a dozen video game titles before they're publicly released. 'Game teams have become very large, and as these games grow in size and complexity, these game teams find themselves working on very high friction, difficult problems,' says Jack Buser, director of games for Google Cloud."
"'The current game world is as big as one city,' says Kazuki Abe, Capcom's technical director and head of AI solutions and platform, in an interview. As these AI agents play through the game, they analyze a checklist of problems that could occur along the way: is the graphics quality failing? Did a crash occur that made the game unplayable? Is there a sense of discomfort as characters move across the field of play?"
"Virgin, meanwhile, has unveiled a new AI-enabled virtual assistant called Rovey that can help guests book their trips, offer proactive itinerary recommendations, and answer logistic questions."
Capcom and Virgin Voyages are both utilizing AI technology to improve their operations. Capcom employs AI agents to streamline playtesting for video games, allowing developers to focus on creativity rather than debugging. These agents operate over 30,000 hours monthly, analyzing potential issues in game titles. Virgin Voyages has introduced Rovey, an AI virtual assistant that assists guests with trip bookings, itinerary recommendations, and logistical inquiries. Both companies aim to enhance user experiences through innovative AI applications.
Read at Fortune
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