"We don't believe that they do [violate New York gambling laws], and were disappointed to see the NYAG make that claim after working to educate them about our virtual items and mystery boxes since they first reached out to us in early 2023."
"Valve does not cooperate with gambling sites. To date we've locked over one million Steam accounts that were being misused by third parties in connection with gambling, fraud, and theft. We've also shipped features (like trade reversal and trade cooldown) to discourage gambling sites' ability to operate and protect Steam users from fraud."
Valve is defending itself against accusations that loot boxes in its games constitute illegal gambling, facing lawsuits and regulatory scrutiny. The company argues that random item boxes are comparable to purchasing collectible products rather than gambling activities. Valve emphasizes that items obtained from these boxes are cosmetic only, providing no competitive advantages and remaining optional visual upgrades. The company states it has implemented protective measures including blocking over one million Steam accounts connected to third-party gambling sites, fraud, and theft. Additional safeguards such as trade cooldowns and transaction reversal features were introduced to discourage gambling operations and protect users from fraud. Valve also prohibits gambling-related businesses from participating in or sponsoring tournaments for its games.
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