
"By openly acknowledging the harsh realities of primary care, the 15-minute visit, the constant running behind, Liz Russ has found that honesty is the best policy. When she meets new families, she offers what she calls her "red flag," a candid warning that she often runs 30 to 45 minutes late because she refuses to rush through appointments simply to meet insurance-driven time limits. In other words, families should expect a longer visit, and plan for it."
""A well visit isn't a quick check. In 15 minutes I'm supposed to cover a child's whole world, their health, sleep, development, friendships, even bullying, and answer a year's worth of questions. It's impossible," Russ tells TODAY.com. "So instead of pretending I can do it all on time, I tell families upfront: this is the system we're in, and I'm going to give you the time you need.""
Liz Russ, a pediatric nurse practitioner, openly warns families she often runs 30 to 45 minutes late so that well visits are not rushed and to avoid meeting insurance-driven time limits. She rejects compressing a child's health, sleep, development, friendships, bullying, and a year's worth of questions into a 15-minute slot. The upfront warning, which she calls a "red flag," prompts families to arrive prepared and sometimes treat the appointment as a relaxed visit while their child plays. The approach has drawn overwhelmingly positive responses online, though some families prefer early-day scheduling as an alternative.
Read at TODAY.com
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