Colt Technology Services confirmed that customer data was stolen in a cyber incident after initially denying such theft. The Colt Online customer portal and Voice API platform have been unavailable since August 12, with some customers also affected on the number hosting API and Colt On Demand platform. No timeline is provided for full restoration. Warlock claimed to be selling the stolen customer data and is holding a private auction ending August 27. Colt states that "some data" was stolen and offers customers a list to check whether they are mentioned on the dark web. The incident response team is working with external investigators and forensic experts to determine the breach's scale.
Colt Technology Services has admitted that data was stolen in a cyber incident. It had previously refused to do so, while hacker group Warlock had already made it clear that it was selling the stolen customer data to the highest bidder. The consequences of the attack are still being felt. The Colt Online customer portal and the Voice API platform have been out of service since August 12.
Colt initially stated that only internal systems had been affected by Warlock. However, extensive investigations have shown that this is not the case. On a new page, the telco states that "some data" has been stolen; customers can request a list to see if they are mentioned by Warlock on the dark web. This does not necessarily correspond to the data that was actually stolen.
In fact, it is the opposite of what should happen. Normally, a company affected by a data breach informs customers that their data may have been stolen. Colt still claims not to know exactly what data has been stolen or whose information is involved. The incident response team is now working continuously with external investigators and forensic experts to determine the scale of the data breach.
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