Enforcing piracy policy earned helpdesk worker death threats
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Enforcing piracy policy earned helpdesk worker death threats
"Back, now, to Henry, who told us an important part of his job was keeping unauthorized software off company computers to protect the ISP from being sued for running pirated programs. He enforced that policy with daily software inventory scans and when he found minor infractions, used remote access privileges to remove offending applications. When he found serious violations, company policy required Henry to confiscate a user's PC and inform management who would commence a formal investigation."
"He reported it to his superiors, who ordered immediate confiscation. After the investigation, the culprit begged for lenience, and management decided a brief suspension would suffice. That was still too much for the pirate, who on his return to work seethed with rage. "He would tell anyone who listened that the next time he saw me, he would put a bullet in my face," Henry told On Call."
Henry provided internal desktop support for a large ISP and enforced a strict policy against unauthorized software to avoid legal exposure from pirated programs. He performed daily software inventory scans, remotely removed minor infractions, and confiscated PCs when violations were serious, triggering formal management investigations. He discovered a colleague with extreme amounts of pirated software, reported the case, and the employer confiscated equipment and issued a brief suspension. The suspended employee threatened Henry upon return, then later left. Years afterwards Henry learned via news reports that the former colleague later committed murder.
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