Research reveals that only 46% of small businesses employ AI technology, with a significant knowledge gap evident as 34% of leaders possess only a basic understanding. London small businesses lead in AI adoption at 56%. Despite recognition of its potential, barriers such as IT security issues (45% in London) and slow internet (41%) hinder further uptake. Nationally, 21% of leaders cite insufficient employee digital skills as a major obstacle, highlighting an opportunity for growth in AI understanding and implementation.
New research shows less than half (46%) of small businesses are using AI. A third (34%) have only a basic understanding of AI tools.
In London, 56% of small businesses are using AI. The biggest barriers to further AI adoption include IT security issues and slow internet connections.
A national level survey indicates that barriers to AI adoption include insufficient digital skills among employees, with 21% citing this issue.
Among smaller businesses, AI usage is 36% in micro businesses and rises to 60% in medium-sized enterprises, illustrating a clear divide.
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