Residents in East London's Sutton Wharf development have reported significant maintenance failures, including a 15-hour loss of running water during a recent heatwave. The Graphite Point building was affected as temperatures soared to 27C. While residents claimed there was inadequate communication and no alternative water supply from Guinness Partnership, the housing association denied these assertions. Phil Stone, a long-time resident, expressed frustration over ongoing problems, feeling trapped due to previous fire safety regulation failures and raised concerns about their living conditions.
Phil Stone, a resident of Sutton Wharf, described the maintenance issues, stating, "We've really had nothing but problems over the last ten years. The latest of which is we don't have any water at all; toilets don't flush, showers don't work."
Many residents express frustration over lack of communication, highlighting that no clear information or alternative sources of water were provided during the 15-hour outage. Phil Stone referred to them as "the slums of tomorrow"."
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