Kerianne Wilson and her son have faced ongoing issues with mouldy and unsafe living conditions since 2022 due to a leak in their London flat. Living in poor circumstances, Wilson worries about health implications, as well as having to navigate an increasingly challenging rental environment despite paying rent. She isn't alone; many social housing tenants across the UK report similar grievances. Complaints have increased significantly, prompting warnings from housing officials about rising anger and potential social tensions, as landlords fail to resolve these issues effectively.
Kerianne Wilson expressed deep frustration, stating, "I'm paying the rent, I work full-time and everything is paid by me, so why am I paying to live in such conditions?"
Richard Blakeway, the housing ombudsman for England, indicated that the anger over poor-quality housing has reached a tipping point, warning of social tension arising from these issues.
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