Thames Water has been fined £122.7 million following the most extensive inquiry by Ofwat into its wastewater operations and dividend payments. The fine consists of £104.5 million for violations of wastewater regulations and £18.2 million for dividend payment infractions. Ofwat's investigation revealed systemic problems leading to substantial environmental damage and customer dissatisfaction, with numerous storm overflows occurring since at least 2017. Ofwat's Chief Executive highlighted the company's lack of adequate infrastructure maintenance and management, showcasing a pronounced failure to meet legal obligations.
Thames Water has been fined a total of £122.7 million for significant breaches in wastewater management and dividend payment violations, revealing serious operational failures.
The inquiry found that Thames Water did not prove that long-standing wastewater spills were due to exceptional circumstances, contributing to the regulatory penalties imposed.
Ofwat's investigation highlighted that Thames Water failed to maintain and operate infrastructure properly, significantly impacting both the environment and customer satisfaction.
Ofwat CEO David Black emphasized that this case illustrates Thames Water's failure to fulfill its responsibilities toward customers and the environment.
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