"Off-the-shelf software is designed to serve the widest possible market, which is both its strength and its limitation. It handles common workflows well but tends to struggle with anything specific to how a particular business operates."
"What tends to happen is a familiar pattern. The business buys a tool, discovers it covers about 80% of what they need, and then starts building workarounds for the rest."
"Over time, the workarounds become the process, and nobody quite remembers what the original tool was supposed to do on its own. The team spends more time managing the gaps between their systems than doing the work the systems were meant to support."
London's small and mid-sized businesses are shifting from off-the-shelf software to custom solutions due to changing economics. Previously, businesses relied on generic platforms that often required workarounds for specific needs. This approach worked for simpler processes but became cumbersome for companies with unique workflows. Many businesses found themselves spending more time managing gaps between systems than on actual work. The trend towards custom software is driven by the limitations of general-purpose tools and the desire for more tailored solutions.
Read at London Business News | Londonlovesbusiness.com
Unable to calculate read time
Collection
[
|
...
]